What kind of products do you sell?
We focus on quality, practical products designed for everyday use, offering a simple and convenient shopping experience for our customers.
How long does shipping take?
Orders are processed within 1–2 business days, then take about 5–7 business days in transit. Total delivery time is typically 6–9 business days. You'll get a confirmation email when you order and a tracking email once it ships.
Do you offer free shipping?
Yes — we offer free standard shipping on every U.S. order, with no minimum purchase required and no hidden shipping charges.
Do you accept returns?
Yes, within 30 days of delivery. Items must be unused, in original condition, and in their original packaging. Email support@bostrel.store with your order number and reason for return, and we'll respond within 24 hours with instructions.
What if my item arrives damaged or wrong?
If your item arrives damaged or you receive the wrong product, please email support@bostrel.store with your order number and a photo of the item. We'll review the issue and provide the appropriate assistance.
How long do refunds take?
Once your return is received and inspected, refunds are processed to your original payment method within 14 business days.
What payment methods do you accept?
We accept all major payment methods available at checkout.
Do you ship internationally?
Not currently — we ship only within the United States.
How can I contact you?
Business Email: support@bostrel.store
Business Phone: +1 775-980-2006
Business Address: 411 Mosswood Blvd, Indialantic, FL 32903, United States
Support Hours: Monday–Friday, 9:00 AM–5:00 PM Central Time
We aim to respond to customer inquiries within 24 hours during our regular support hours.