Shipping policy
Shipping Destinations
Orders are shipped to customers within the United States. We currently do not offer international shipping.
Order Processing Time
Orders are processed within 1–2 business days (Monday–Friday, excluding weekends and holidays).
Orders begin processing after the order is successfully placed and payment has been confirmed.
Shipping Transit Time
Once your order ships, transit typically takes approximately 5–7 business days, depending on your location and the shipping carrier.
Total Estimated Delivery Time
- Processing: 1–2 business days
- Transit: 5–7 business days
- Total Delivery: Approximately 6–9 business days
Delivery times are estimates and may vary depending on the destination, carrier, weather, holidays, or other circumstances outside our control.
Return Shipping Costs
Customers may be responsible for return shipping costs for eligible returns due to personal preference or change of mind.
For items that arrive damaged, defective, or incorrect, please contact us at support@bostrel.store. We will review the issue and provide appropriate return instructions.
Shipping & Taxes
Free standard shipping is available on U.S. orders, with no minimum purchase required.
Any applicable sales tax will be calculated and displayed at checkout based on the customer's shipping address and applicable tax requirements.
Order Tracking
You'll receive an order confirmation email after your order is placed.
Once your order ships, you'll receive a shipping confirmation email with tracking information, when available.
Shipping Delays
Occasional delivery delays may occur due to carrier volume, weather, holidays, or other circumstances beyond our control.
If your order has not arrived within the expected delivery timeframe, please contact us at support@bostrel.store with your order number. We will review the shipment status and assist you with the next steps.
Contact Us
Business Email: support@bostrel.store
Business Phone: +1 775-980-2006
Business Address: 411 Mosswood Blvd, Indialantic, FL 32903, United States
Support Hours: Monday–Friday, 9:00 AM–5:00 PM Central Time
We aim to respond to customer inquiries within 24 hours during our regular support hours.